Date context: source publication date; supplied precision retained

Deloitte combines a survey of 501 US leaders involved in agentic AI with 20 executive and practitioner interviews. Only one in five surveyed leaders say their organisations are prepared to redesign processes for autonomous agents. Seventy-five percent expect human-agent collaboration to create more value than agent automation alone. Interviewees identify poorly documented processes, fragmented systems and entrenched working practices as obstacles.

Deloitte Insights · 2026-08-12

Full Deloitte article and methodology description read on 17 October. Underlying interview material and survey microdata were not reviewed.

Open the original source

What the source shows

Deloitte combines a survey of 501 US leaders involved in agentic AI with 20 executive and practitioner interviews. Only one in five surveyed leaders say their organisations are prepared to redesign processes for autonomous agents. Seventy-five percent expect human-agent collaboration to create more value than agent automation alone. Interviewees identify poorly documented processes, fragmented systems and entrenched working practices as obstacles. Source: Deloitte Insights, 2026-08-12

Limits and reading context

An August publication recirculating in October news is not a new October study. US cross-industry respondents already involved in agentic AI are not representative of all employers or municipal HR. Expectations and self-assessed readiness are not demonstrated outcomes. Source: Deloitte Insights, 2026-08-12

For HR, AI + JJ

AI + JJ, application: Map one onboarding workflow: inputs, decisions, handovers and exceptions. Which step should change before automation? Name the human owner, stop condition and quality check. Source: Deloitte Insights, 2026-08-12

Related themes