Date context: source publication date; supplied precision retained
IBM's global survey includes 1,500 CHROs and 8,800 employees. Sixty percent of employees worry about skills erosion; among that worried group, three quarters say some erosion has begun. This is not three quarters of all employees. Eighty percent of CHROs see invisible work such as validating outputs and fixing mistakes. Forty-two percent of employees report increased work or unrecognised work, while 42% of CHROs say productivity gains primarily fund innovation or reskilling.
IBM Institute for Business Value · 2026-09-21
Dated IBM release and current study hub read on 17 October; survey results not independently reproduced.
What the source shows
IBM's global survey includes 1,500 CHROs and 8,800 employees. Sixty percent of employees worry about skills erosion; among that worried group, three quarters say some erosion has begun. This is not three quarters of all employees. Eighty percent of CHROs see invisible work such as validating outputs and fixing mistakes. Forty-two percent of employees report increased work or unrecognised work, while 42% of CHROs say productivity gains primarily fund innovation or reskilling. Source: IBM Institute for Business Value, 2026-09-21
Limits and reading context
A vendor-published, self-reported survey. Associations between work design and confidence do not demonstrate causality. Survey groups, questions and denominators differ. This digest uses the dated press release; the evolving study hub has additional figures that should not be silently merged. Source: IBM Institute for Business Value, 2026-09-21
For HR, AI + JJ
AI + JJ, application: List the checking, correction and peer support AI creates. Make that work visible in workload planning and reviews. Who can override the recommendation, with time, authority and psychological safety? Source: IBM Institute for Business Value, 2026-09-21